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Tesla is moving closer to supporting the right to repair its cars by making its Electronic Parts Catalog (EPC) available to the public. This move enables owners to buy and install certain components of their vehicles on their own. Transparency The choice to make the EPC public is intended to improve transparency by providing Tesla owners with detailed information about the parts and systems of their electric vehicles.
This openness also acts as a learning tool for Tesla fans eager to understand the updates and modifications implemented in the vehicles throughout the years.
Restrictions on Parts Purchases
Although owners can now directly order certain parts, there are restrictions in place. Some items are available for public purchase, while others are limited and require a service ticket to obtain. Historically, Tesla has prevented owners from buying and installing parts independently. This caution stems from the advanced technology in Tesla vehicles, which makes certain repairs more appropriate for trained mechanics and technicians. Tesla's updated EPC allows owners to make specific purchases directly, but other parts still require a service ticket for acquisition.
Controversy Surrounding the Right to Repair
Tesla's position on the right to repair has generated significant debate and resulted in legal disputes. Following an initial dismissal, U.S. District Judge Trina Thompson in San Francisco overturned her decision in June 2024. She indicated that owners are entitled to prove that Tesla has imposed unreasonable repair costs. Furthermore, the company has come under fire for prolonged wait times for repairs and parts, which has exacerbated customer dissatisfaction.
Disponibilidad Actual de Piezas
La disponibilidad de piezas abarca todos los modelos de Tesla, excepto el Cybertruck, que actualmente no tiene piezas listadas en el EPC. Sin embargo, se espera que esto cambie a medida que Tesla aumente su producción.
Actualizaciones del Catálogo Electrónico de Piezas
El EPC renovado de Tesla ahora permite a los usuarios ordenar piezas individuales o conjuntos completos directamente a través de sus cuentas de Tesla. Anteriormente, los clientes debÃan visitar una ubicación de servicio de Tesla o programar un servicio para obtener piezas, incluso si no requerÃan instalación por parte de Tesla. Ciertas piezas, indicadas con un Ãcono de carrito de compras, ahora se pueden pedir en lÃnea, ampliando asà el acceso. Es importante destacar que los usuarios pueden comprar piezas para vehÃculos que no poseen, lo que permite a cualquiera adquirir artÃculos especÃficos, como un Kit de Servicio de Caliper de Freno para el Model S, independientemente de poseer un Model S.
"EPC now enables online ordering directly from customers for a limited selection of parts, with plans for expansion in future updates."
Shipping and Restrictions
At present, shipping is limited to the United States, although Tesla intends to broaden this service to international locations in the future.
Customers can purchase individual components or larger quantities as required.
However, the availability of parts is limited and currently includes only a select few items, such as brake rotors.
For more complicated repairs, customers must submit a request through the Tesla app.
Advancing Towards a Repair-Friendly Future
Tesla’s initiative to launch the EPC represents a significant step in addressing ongoing consumer concerns about the right to repair.
The company is making strides in this direction through various initiatives, including:
- The rollout of Service Mode for all users
- The introduction of the EPC
- Improving access to maintenance history and service manuals.
Similar to Apple, which has been criticized for its proprietary components, Tesla appears to be taking proactive measures to reduce potential legal issues related to repair rights.
Teslas are engineered for minimal upkeep and straightforward repairs, aided by accessible service manuals and features like the Cybertruck’s interactive wiring diagram.
For further details, you can visit Tesla’s Electronic Parts Catalog here.
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